Terms & Conditions
1. Introduction
Stone Services Yorkshire operates this website subject to the following terms and conditions. Your use of this website indicates that you accept these terms and conditions, regardless of whether or not you place an order with us. Should you not accept these terms, do not use this website. We may change these terms and conditions at any time with sole discretion and without notice by updating this page. You should check this website from time to time to review the then current terms and conditions, because they are binding on you. Stone Services Yorkshire reserve the right to seek all remedies available by law and in equity for violation of these terms and conditions.
2. Ordering From Us
You are deemed to have placed an order with us by ordering via our online checkout process. As part of this process you will be given the opportunity to check your order and to correct any errors. We will send you acknowledgement of your order, detailing the quantity and products you have ordered. Our acceptance of an order takes place when we receive the order. We will send you a dispatch confirmation by email. When we dispatch the order the purchase contract will be made, even if your payment has been processed immediately, unless we notify you that we do not accept your order, or you have cancelled your order. We may refuse to accept an order; where goods are not available; where we cannot obtain authorisation for your payment; if there has been a pricing or product description error; or if you do not meet any eligibility criteria set out in our terms and conditions.
Please note; when ordering any reclaimed products, we recommend coming to see our current supply of stock and that which you will be getting, before ordering. This is due to the varying nature of reclaimed products in their surface finish, size and thickness. We do not accept returns on reclaimed products.
3. Pricing
All prices displayed in pounds sterling and exclude VAT (where applicable) at the current rates. All prices on this site include shipping costs to certain specified areas within the U.K. Charges for shipping outside of those specified areas will be agreed with the customer upon receiving an order (or by prior arrangement). Details of our shipping arrangements are available on our delivery information pages.
4. Cancellation and Returns
You may cancel your order; a) by notifying us by email at morgan@stoneservicesyorkshire.com before we have dispatched the goods to you; or b) where goods have already been dispatched to you, by returning goods at any time within 30 days of receipt for a refund minus a 20% restocking charge and shipping costs. The cost of returning goods shall be borne by you. Upon receipt of the returned goods we will give you your refunded amount or an exchange credit as required. The right to return goods will not apply in the event that the product has been used, or the packaging has been opened and the goods are no longer in a saleable condition. This does not affect your statutory rights.
This excludes certain products such as reclaimed flags, or where stated otherwise.
5. Warranties and Disclaimers
Liability limitations except as expressly provided otherwise in an agreement between you and Stone Services Yorkshire, all information on this website is provided “as is” without warranty or conditions of any kind, either express or implied, including, but not limited to, the implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement. Stone Services Yorkshire assume no responsibility for errors or omissions in the information or other documents which are referenced by or linked to this website. In no event shall Stone Services Yorkshire be liable for any special, incidental, indirect or consequential damages of any kind, or damages whatsoever, (including without limitation, those resulting from: (1) Reliance on the materials presented, (2) Costs of replacement goods, (3) Loss of use, data or profits, (4) Delays or business interruptions, (5) Any theory of liability, arising out of or in connection with the use or performance of products or information) whether or not Stone Services Yorkshire have been advised of the possibility of such damages. This website could include technical or other inaccuracies. Changes are periodically made to the information herein. However, Stone Services Yorkshire make no commitment to update materials on this site.